The Dovetail Blog

Teamwork.com launch party

Last night myself, Martin, Garrett and some friends from the Dublin software development scene had the privilege of witnessing the launch of Teamwork PMs latest iteration - the birth of Teamwork.com.

A little Googling will tell you just how much they spent on that domain name, and there is discussion about how crazy it seems. But I think the important message which can be taken away from this is that the guys have huge pride and confidence in what they are doing. They are here for the long haul and to continue to solve real problems, really well. The polish of the new product and the quality of their marketing website certainly backs up that message.

Teamwork.com Launch - Peter McCanney and Martin WallaceHaving fun with the height difference between Martin and Peter McCanney. Photo taken from Mossy's eye level.

Garrett Heaver and Martin Wallace
Left: Garrett Heaver and Martin Wallace at the Teamwork.com launch in the gravity bar. Right: The gravity bar as seen from the Guinness Enterprise Centre, Dublin 8.


Heatwave in Southampton!

The Swipe a Surprise promotion we developed for IKEA is proving to be great success in Southampton - it has scored a scorching 372° on www.hotukdeals.com.  Having witnessed the happy faces in-store I'm not suprised!

IKEA Swipe a Surprise on HotDealsUK


¡Feliz Año Nuevo! - Bird's Eye #20

Firstly, welcome to 2014! I hope you don’t mess up any dates on forms over the next few weeks, as I’m sure I will. Another even year, it feels like ages since the last even year...

IKEA “Swipe A Surprise” pilot is still going well on the IKEA Southampton store Family Kiosks. After some usability testing and watching real customers use the new functionality, we have gone through some iterations of screens and flows as we get feedback from the store and customers. Small changes to the copy, messages and some forms have improved the user experience and helped customers navigate quickly and claim their Prize. Two of the big prizes have already been won. Two customers have won a £500 voucher and £750 voucher respectively. Excitement is building in the hopes that one very lucky IKEA Family member will win the Holiday to Sweden.

Trevor and Tomás also made some improvements for the customer login journey across all Kiosks in the UK and Ireland to help customers who made mistakes when entering their details. They can now edit their details and try again, leaving them less frustrated.

John has moved from doing great work on the HSA project, codename “Redstart”,  to doing some new work for the European SharePoint Conference, which we will be putting live over the coming weeks. Redstart will now go through some UAT testing, and we will get a first round of feedback from the client before making improvements in preparation for go-live.

Work continues for Martin and myself as we come to the final stages of the Calorie calculator project for the FSAI. A go live date is looming on the horizon and we plan to get the final polish of the application done over the next few weeks, with hope of achieving an excellent version 1 of the new app.



Umbraco 7 is coming

In fact it's here, in RC mode. We haven't installed it yet, but we are very excited about some of the upgrades that come with newest version of Umbraco. Umbraco is our go to Content Management System and allows us to integrate with our custom software seamlessly for our clients.

Umbraco 7

We love umbraco. We've used it as our CMS since version 3. In fact, one of our clients still uses version 3 and it's still working perfectly for their needs. But over the years, the backend management site has become quite cumbersome and was definitely in need of an overhaul. The workflow for the backend starts to creak when a site/blog starts growing in size. The new version promises to solve a lot of those problems by using more of a wordpress style for handling large news archives or blogs.

Management of media and images is also drastically improved and we know that these features will be welcomed by a lot of our clients.

Our own marketing website (this one, the one you're reading right now) will likely be our testing ground to get used to the new UI and features of Umbraco 7. Once we're happy we can deliver it as part of great software solutions to our clients with it we will begin the rollout/upgrade.


The Marvellous Muenchian Method

Recently I've been doing some software consultancy work on a payments system, to do with SEPA integration, and ISO 20022.

As part of that I've come across Steve Muench's Muenchian Method of Grouping in XSLT. It's been around for 13 years, but this is the first time I've needed it. I won't describe it here - I couldn't improve on Jenni Tennison's description here - I just want to state well done Steve. Given the constraints of XSLT 1.0 it is a very neat, elegant and efficient way to solve that particular issue.

Thanks very much Steve!


A record year for LUAS!

Congratulations to LUAS, RPA, Transdev, Alstom and everyone else we work with on the LUAS - the tram service carried a record 30 million passengers in 2013.

Here's the coverage in today's Metro:

30 million LUAS passengers

Here in Dovetail we're very proud that our custom software development has contributed to this great achievement.


The Bird's Eye View: Issue #19

We've had a hectic time lately, but it has been worth it as we delivered some fantastic results for our clients, and had a few surprises on the way...

First up, I was over in Southampton last week for the launch of a major project we have been developing with IKEA, and their partners LIDA and GB. The "Swipe a Surprise" promotion is an innovative loyalty scheme that gives every a customer a prize every time they make a purchase. I think it really embodies the spirit of IKEA that everyone is a winner! Dovetail provided custom software development for both front-end (touchscreen kiosk) and back-end systems (registration, prizes, printing etc) for this exciting new development. It made the press quickly and is going down well!!

ikea kiosks ikea_billboard

One of the perks of the trip to England was that I got to stock up on some essentail office supplies:

mr_porky_pork_scratchings

Why are pork scratchings not available in Ireland? Our colleagues in IKEA quite rightly consider us deprived!

Next up was not a typical software development job, but we delivered a hardware solution for Alstom for use in one of the LUAS control centres in Sandyford. The surprise here was that I never before realised that the CCR is a room with a view: it's right beside the Stillorgan reservoir and feels like the seaside! Sort of.

luas ccr 1 luas_ccr2

Finally an unpleasant surprise: we really love Pinchy our office crayfish, but he is now the only resident in our tank. Without going into the sad details, he's a bit fatter now, and the other fish are gone. Bad Pinchy. Ollie - your gift of Pinchy will always be greatly appreciated, but we'll need to be more careful about choosing tankmates in the future!


The Bird's Eye View: Issue #18

We have a new addition to the team this week. John Ludgate has joined us. With almost a decade of software development experience, John will be a very welcome addition to the team. We are extremely busy at the moment, so another developer will help us continue to deliver great solutions to new and existing clients. Welcome John! He’s just finished his first office beer so I can assume he’s enjoyed his first week.

Mailgun logo

We’ve started using Mailgun. Over the past few years, mail providers like Hotmail, Outlook and Gmail have become much more strict, when receiving mails, in an effort to combat spam. Traditionally we use our own SMTP server, but we have found that some mails to some providers are not getting through. Mailgun is a SAAS product that takes care of email for developers. As simple as email is, it is a tricky to get right when sending to lots of providers from lots of bespoke applications. We have now decided to utilise Mailgun for all future projects and updates to existing applications reducing the need for any extra software development time from the team.

Movember update Mossy Breen

It is now 2 weeks into Movember, and as promised here is a photo of my “progress”. I’m pretty happy with my new moustache, although I miss my beard, and cycling to work in the morning leaves my face pretty cold. If you can spare a few euro, please donate to raise awareness for men's health, and make my ridiculous face worthwhile.

(Edit: Photo reminds me of this -- Martin)

Milton from Office Space



The Bird's Eye View: Issue #17

Man, we have been busy the past several weeks. Completing a few projects with some clients, and diving straight into new projects with other other clients.

Our focus for the past couple of weeks has been with IKEA. We have embarked on two new projects with IKEA, one going live next week and one closer to Christmas. Both projects are on the IKEA FAMILY Kiosk system, which we put live in August 2012. The IKEA FAMILY kiosk project has been a great success and we are building on that with new functionality. All will be revealed as we go live with the changes. This is very a much a team effort with Myself, Tomás and Trevor all involved.

I have started Movember once again this year. Having failed to convince the others of the benefits of a sweet moustache, I am going it alone in Dovetail this year. A wolf pack of one you might say. Check out my MoSpace and please donate to a great cause. It's the least you can do, and when you see upcoming photos of my 'mo' grow, it will be worth it.

Movember

PerfectCard provide prepaid debit cards that can be used in the biggest shopping centres across Ireland. Last week, Tomás integrated their MyPerfectCard web application, where customers can order debit cards online, with secure web-services provided with Fidelity allowing card holders to view their account balances and recent transactions online. It was a messy affair involving a web of digital certs, but he sorted it out.

Martin attended an Open Government Partnership meeting with the Department of Public Expenditure and Reform last week and is in London for the annual Global OGP Summit this week. He was recently interviewed by the international OGP Civil Society Hub and you can read about his efforts to help get this initiative for increased government transparency, accountability, reform and citizen participation onto the Irish agenda here.

Open Government Partnership London

Have a great weekend. We've got some big news coming next week, so stay tuned.