Electronic invoicing for ARAMARK / Campbell Catering

ARAMARK is a world leader in providing food and facilities management services, with staff of 250,000 and turnover of $11 billion worldwide.

In Ireland ARAMARK employs 3,000 staff in over 450 locations.


Each ARAMARK location orders its own ingredients and supplies, which are paid centrally. This required thousands of paper invoices to move around the country for approval and payment. This manual process led to lost and forgotten invoices, delayed payments, and poor visibility of the financial position.


Dovetail designed and built a solution that receives invoices electronically from ARAMARK's suppliers. Managers approve invoices for payment online, which are then fed into ARAMARKS’s accounting system. The system automates much of the process and enforces ARAMARK's business rules to ensure that the correct workflow is followed and the process is fully audited.

Success and benefits

The system processes millions euro of invoices for ARAMARK every month and as other suppliers go online with EDI, this figure continues to increase. The system has proven to be an excellent investment for ARAMARK:

  • Elimination of paper errors - no invoices are lost or overlooked
  • Realtime financial reporting - management no longer have to wait weeks for invoices to appear in the accounts
  • Reduced costs - the automation of this part of Accounts Payable saves a huge amount of staff time
Electronic Invoice processing system
Electronic Invoice processing system



Technologies used

Microsoft SQL Server, ASP.NET, XML, EDI, HTML, CSS, JavaScript, jQuery, User experience design, Front end development.


Complete success. Cost savings, elimination of errors, improved management reporting.