Carrying 115 million passengers in 2013, Dublin Bus is the largest municipal transport provider in Ireland. In order to control fares compliance, Dublin Bus sought a Standard Fares system which would manage all issued Standard Fares on the Dublin Bus fleet.
Solution
Having already developed a Standard Fares System for the Rail Procurement Agency (which operates Dublin's Light Rail), Dovetail was in a unique position to provide a solution Dublin Bus.
The Dovetail Standard Fares system manages all aspects of Fines/Standard Fares/Fixed Penalty Notices and is suitable for all public transport operators.
Features of the system include automatic escalation of fines to advice notices and to prosecution, full tracking of payments and appeals process, route and service management, multi-dimensional queries, bye-law maintenance and fine-book control.
Success and benefits
The system has now been operating in Dublin Bus for several years and it continues to provide full management of Standard Fares to assist with fare compliance.
If you are a transport operator and wish to know more about the Dovetail Standard Fares System, please contact Martin at +353-(0)1-4100-774.
Dublin Bus Standard Fares System
Dublin Bus Depot
Client
Dublin Bus
Technologies used
ASP.NET, SQL Server.
Business needs met
Transport, Passenger Management, Fines Management System, Standard Fares System, Fixed Penalty Notice System, Internal Operations, eCommerce, Online Payment of Fines
