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The Bird's Eye View: Issue #3

Well, what a summer we had! In years to come, we’ll look back fondly on the week in June 2013. But seriously, like everyone else, we are all hoping that the rain is a mere interval in our best summer ever. Meanwhile, the work continues.

Mossy continues to implement the UX principles on the latest CIS project. This project has diverged into two parallel tracks. On one track, Mossy is developing the Umbraco CMS and specifically user controls. These user controls will allow real-time access to content on the client’s back-end systems, thus improving the value of content on the marketing site. On the UX track, Mossy has been working very closely with the client to fine tune the UX elements. One of the cooler tools, in my opinion was his use of tracking technology from crazyegg.

CrazyEgg

Below, is an illustration of the “HeatMap”’ tool, showing the hotter parts of a webpage, giving us more on the why of user behaviour.

HeatMap

The testing phase of FSAI's new Calorie Calculator for Restaurant Menus begins on Monday, and Martin and Mossy spent the last week implementing final tweaks and building a survey system for tester's feedback.  There's nothing like a go-live on a Friday evening!

Martin also worked on the Integrated Ticketing System for Luas Taxsaver Tickets, testing renewal requests which are issued to the Hewlett Packard-managed ITS backend.  

LeapCard

Tomas continues development on Highlife’s Communication Builder. This week he implemented the Outlook 365 API to save custom developed emails to Highlife’s sales staff 'drafts' folder automatically. This will improve efficiency and effectiveness, while allowing the client to automatically co-ordinate all customer communication. Tomas also implemented esendex to send customised text messages to Highlife customers, again automatically. Finally (as if that wasn’t enough), adding a customised web service that sits on top of the Umbraco website which, once integrated with a custom image chooser, will allow Highlife sales staff to insert images from their Umbraco library onto corporate emails built on their custom Communications Builder.